ISO 9001 Quality Policy
Nikkei MC Aluminum America, Inc (NMAA) is committed to meeting customer requirements and to continually improve our quality management system.
NMAA will accomplish these commitments through the following:
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Provide adequate resources by: Monitoring and maintaining staffing levels at 95% or greater
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Training for employees in positions with impact on customer satisfaction by: Recording tracked competence level with a goal of working without supervision
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Supplier involvement by: Monitoring ability to meet the established criteria and communicating problems
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Customer satisfaction by: Maintaining goal of customer complaints of zero per year
ISO 14001 Environmental Policy
Nikkei MC Aluminum America, Inc. (NMAA) will conduct itself in a responsible manner to ensure its continued success and profitability. As part of this overall plan, NMAA is committed to protecting the environment in which our employees work in addition to the environment of the communities in which we operate. NMAA will accomplish these commitments through the following.
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NMAA will commit to the prevention of pollution.
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NMAA will establish an Environmental Management System and continually improve it.
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Recognizing that the waste of energy and raw materials is detrimental to the environment and counterproductive to our business goal of profitability, we will manage resources efficiently.
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We will commit to operate in compliance with relevant environmental legislation, regulations, and other applicable requirements.
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In addition we will establish and annually review our environmental objectives and targets.